Fandom

Defining entertainment superfans
Characteristics, categories, and commercial impact

Cover image for Defining entertainment superfans
Olivia Jones and Laura Fisher
Superfans represent a highly valuable yet consistently underleveraged audience segment for the entertainment industry. What drives this disconnect is the fact that – despite frequent anecdotal use of the term – a standardised, empirical definition remains absent, preventing companies from systematically identifying, nurturing, and monetising th...
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